FAQ
Before you buy
The ideal position for sitting is when your legs are fully touching the ground while you are positioned with your back and the rest of your body at the furthest point possible of the chair. Send us a message if you’re unsure and we’ll do our best to advise a size.
Kyros Knight features a greater volume of high quality foam for even more cushioning and support, a 3D armrest, reclining feature, PU headrest and lumbar support.
Kyros King is the ultimate package with a memory foam velour headrest, 4D armrests, an integrated adjustable lumbar support system, PU caster wheels and a class 4 hydraulic piston.
Kyros Throne is our newest chair featuring a larger frame and fabric options, a magnetic memory foam pillow, upgraded silent wheels, a four-way adjustable lumbar support, and upgraded 4D armrests.
Kyros King is the ultimate package with a memory foam velour headrest, 4D armrests, an integrated adjustable lumbar support system, PU caster wheels and a class 4 hydraulic piston.
Kyros Throne is our newest chair featuring a larger frame and fabric options, a magnetic memory foam pillow, upgraded silent wheels, a four-way adjustable lumbar support, and upgraded 4D armrests.
Depending on the ratio of your upper body and lower body, exact height requirements vary. The King series has a larger range of motion on the neck pillow; the Knight series is often favoured by smaller people. Please contact us if unsure.
Yes. All our chairs include the pillows seen in the product images.
Please contact our Sales Team to arrange a viewing at our Edenvale, Gauteng address:
065 365 8256
Sales@kyros.co.za
065 365 8256
Sales@kyros.co.za
Orders and payment
We only use safe and secure methods of payment: YOCO (Credit/Debit card) and Direct Bank Transfer. Additional payment methods will be available soon.
As soon as your order is confirmed and payment has cleared (usually 1-3 days), you will be notified of your shipping status and ETA via email. It usually takes up to 5 days to receive your chair.
Shipping
We offer Local collection and National Courier service, fulfilled by DPD Laser Logistics. You may arrange your own courier or contact us for more options.
Shipping costs are calculated at checkout based on your delivery address and order details. We do not add any markup or profit on shipping.
Once payment is confirmed, delivery takes an estimated 1-5 days, depending on delivery option and distance from our warehouse.
We ship to anywhere in South Africa.
Call our sales team: 065 365 8256 / Sales@kyros.co.za. Proof of payment and your order number are required for collection.
Warranty, return and refund
KYROS – Warranty
Full warranty terms and conditions are available in our warranty document.
Kyros Refund & Returns Policy
If due to issues with the chair, we provide support at our local warehouse in Edenvale, Gauteng — contact us to arrange a return or refund. If simply unwanted, repack in original packaging and drop off at our Midrand warehouse; a 20% reboxing fee applies within 30 days of purchase.
Full refund and returns terms are available in our refund policy document.
Please contact us through support@kyros.co.za and we will assist immediately.
CONTACT US
Get in touch
sales@kyros.co.za
support@kyros.co.za
PHONE
065 343 8256
SHOWROOM
Gauteng. Viewings by appointment.
REPAIRS
Handled locally in Gauteng, under the 1 year warranty.